5

5

I have brought vehciles here for almost 20 years. Reliable, fair, knowledgeable and friendly. Best service - feels like family

5

I was send here By Carmax to assure the issue on my car Mitsubishi2019 regarding the glass. window (passenger side) mecanisim collapse and the extended warranty will cover this repair. Thank you Auto repair diagnosis, definitely ill recommend to my family and friends your services. having knowledgement for the issues, can wait to see Carmax and Kia dealership to take responsibility for selling lemon Cars.

5

Excellent shop with solid prices. Came in not only for general maintenance but a broken convertible roof mechanism as well. They quickly told me the work I had done previously with the dealer was shoddy so they took pictures and fixed it up for a good price. Took the pictures to the auto board and got all my money back from the dealer. Avoid Concord BMW and go to Contra Costa Auto instead to get honest work done.

5

5

If I could leave 10 stars I would. These guys do exceptional work and are very honest about what they do. They constantly give updates on your vehicle and have great pricing for the area. Alex was super helpful and stayed true to his original quote when they found out my wheel bearings were seized (had to be sent to machine shop instead of removing them at his shop). He also provided great feedback when I was looking for a used transmission and he clearly has a passion for working on vehicles. I highly recommend this shop to anyone who needs basic repairs to extensive jobs. These guys rock!

5

Great service and it looks like everything is working as it should. These guys are informative and personable. The work was done within the expected time. I'm happy.

5

Had a great experience. Reasonable price, courteous and professional. Didn't try to sell me anything I didn't need. They will be my go-to garage moving forward.

5

Contra Costa Auto Service: They are very honest and trust worthy business. Beyond good advice and fair prices they have a good turnaround time and will go to bat for their customers. I have had a couple issue with my 2011 Mini Cooper. The first issue they fixed at exactly half the price that Concord Mini quoted me ($800 rather than $1600). My most recent experience was even better. I brought my car in with another issue; Contra Costa Auto Service called me 30min later, explained the issue and informed me that this could be covered by an extended manufacturer’s warranty. Contra Costa Auto Service went to bat for me, called the dealer for me and saw to it that honored the terms of the warranty after they tried to get out of it. Key takeaway: Contra Costa Auto Service has great customer service, it is a trustworthy business, they are effective and efficient.

5

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