Contra Costa auto service

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5

Everyone treated me great. The car was repaired in one day and runs great. The shuttle service worked out perfectly. thank you. John

5

I had a mysterious thumping noise in my car whenever I hit a speed bump, and the folks at Contra Costa Auto Service worked diligently to figure out the issue. They originally thought it was the strut mounts, but when I came back to them saying I was still hearing the noise, they worked hard to figure out the problem. Also, they did this free of charge! It's pretty rare to find a mechanic that won't charge for a return visit. Really appreciate the effort they put into solving the problem, and now my car doesn't make any noises on bumps!

5

I am so happy I found Contra Costa Auto Service for my 1997 Saab, affectionately known as SAABrina. I discovered the shop through SAABShops.com. However, when I first visited the Contra Costa Auto Service website, I didnt see Saab listed among the vehicles they service. Still, my gut told me to call and double check. Im so glad I did. Justin ( manager) confirmed that they do, in fact, work on Saabs, and I scheduled an appointment. After my previous Saab mechanic retired around 2020, I struggled to find a shop that truly appreciated these unique cars. My check engine light was constantly on, and despite visiting four different mechanics, no one could identify the root cause. While I barely passed smog each time, I knew this time would be a challenge. The team at Contra Costa Auto Service was incredibly thorough and responsive. Dan is a tenacious and meticulous mechanic who was finally able to pinpoint the issue a cracked hose that had been improperly installed by a prior mechanic. For the first time in years, my check engine light is off and SAABrina passed smog!!! She is now running better than she has in the twenty years I have owned her. This restoration project holds deep personal meaning for me. SAABrina was the first car I purchased after grad school. Recently, after losing my veteran brother to suicide, she took on even greater significance. My brother had been helping me restore her. Continuing this project has become my way of honoring his memory, recognizing his service, and raising awareness for veteran suicide. Justin, who manages the shop, and the entire Contra Costa Auto Service team have been incredibly supportive throughout the process. They truly care about their customers, which is rare these days. Their 24000 mile 24 month warranty gives me peace of mind as I work toward my goal of getting SAABrina to her 30th birthday. Even now, heads still turn when I drive her, and that always makes me smile. I like to think my brother is smiling too. Thank you to Contra Costa Auto Service in Concord, and to SAABShops.com for helping me find such a dedicated and knowledgeable shop. I am truly grateful!

5

Always a pleasant experience, friendly and professional staff. Justin is a cool dude.

5

Excellent 1st service experience with CCCAS - friendly, competent, timely, fair pricing. Since my car is off mfr service plan, I know I'll be relying on these folks down the road.

5

Most pleasant and knowledgeable service technicians. Fast and efficient warranty service at most reasonable prices. Should go here for your regular service.

5

Angel, Justin, Jesse, and the COCO Auto Service crew did a tremendous job on our 92 Yukon to replace its 33 year-old transmission - torque converter, replace the front disk brakes, reseal valve covers, oil pan, replace timing chain and reseal the front of the engine, and hand clean the underside of the truck. Besides their great work, was the excellent level of communication throughout the several day process (new tranny came from Jasper in the mid-west). Once the tranny arrived, all work was completed very promptly. The appointment started with a full assessment of the condition of the truck - with photos which Angel provided the assessment of each finding. Clear estimate was provided for each task and potential savings were identified for overlapping tasks. All three professionals knew the status of the work so a single phone call update was all that was needed. The shop is spotless, well equipped, and with several service slots. We were treated like family. COCO Auto Service has experts for most all car makes. Definitely will consider COCO Auto Service in the future. They will take care of your ride. Thank You

5

very pleased with their honest assessment and work on my BMW

5

5 star attention to detail and follow through. Exceptionally professional. Goes above and beyond.

5

They did it again! Once more CCAR exceeded my expectations. I stand 100% behind my previous recommendation and review. Each time I leave their shop I feel genuinely valued as a customer, like family. Its rare to find a business that maintains such high standards consistently from Neil down to every employee there. I wholeheartedly recommend Contra Costa Auto Repair to anyone in need of reliable and top-notch service.. . - OC

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